PDC Poker Customer Service

Oftentimes, many players do not take into account how good customer service is from a poker room that they are thinking about playing at. Most players feel that an online poker rooms customer service is there if you have some type of issue at the card room. However, at PDC Poker customer service is there to help you with any questions you may need answered or to help guide you in making a deposit or withdrawal.

At PDC Poker customer service is available 24 hours a day, 7 days a week via email or live chat.

Many of your questions can also be answered by PDC Poker's FAQ's (Frequently Asked Questions)

PDC Poker will respond to your request in 48 hours latest.

To help the support staff with their response, if you have a problem with a specific game or query be sure to provide them with the game ID and number in your email. These can be found located in the top right hand corner of the screen when at the table.

Live Chat
My preferred way to access customer service at PDC Poker is by live chat. Live chat is available 24 hours a day to all real money players.

To help the support staff with their response, if you have a problem with a specific game or query be sure to provide them with the game ID and number in your email. These can be found located in the top right hand corner of the screen when at the table.

There is no customer support by phone which is a little disappointing as some players may prefer making a call. However, I have used the live chat function and found the customer support reps very helpful.